Once your order has been dispatched, you’ll receive a notification email containing a tracking link and number. Simply click the link to follow your delivery and see the estimated arrival time.

If you have not received your parcel within the expected timeframe, kindly reach out to our Customer Care Team for assistance.

Juice Plus+ ships to the following regions and locations:

European Union & neighbouring European countries

• Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

Middle East

• Israel
• United Arab Emirates

Special and overseas European territories

• Canary Islands, Ceuta and Melilla, Madeira, Azores
• Jersey, Isle of Man, Gibraltar, Channel Islands
• Greenland, Faroe Islands, Åland Islands

Official markets outside EMEA

United States (including U.S. territories), Canada, Mexico

Australia, New Zealand

Regardless of the payment method you selected, you can cancel your subscription by logging into your account and clicking on ‘Subscriptions’ in the navigation panel. There, you’ll see three options:

• View Card Subscription
• View SEPA Direct Debit Subscription
• View Bank Transfer Subscription

Once you locate the subscription you wish to cancel under the relevant section, and provided it is fully paid, you will see the option to cancel it.

You can request a return within 14 days of receiving your products. After submitting your request, you have up to 30 days to send back any unopened, resalable items.

Please note that we cannot refund opened boxes of Bars, Uplift, Control, soups, Variety Shakes (sachets), Luminate, and Superfood. 

To initiate a return, please contact the Juice Plus+ Customer Service Team.

To view our full returns policy, refer to section 8 of the Terms and Conditions.

You can choose from several secure online payment options.
Keep in mind that the availability of certain options may vary depending on
your country.

Most EMEA markets support:

• Credit/debit cards
• Klarna
• Bank Transfer (for pay-in-full orders only).

In the UK, we currently accept: 

• VISA
• Mastercard
• American Express (AMEX)
• Klarna
• Bank/Wire Transfer (for pay-in-full orders only)

Bank Transfer may be used as a payment method for instalment orders from Poland and Switzerland.